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All timings are in CEST.
Registration and morning refreshments
Chair's opening remarks
Session 1: Market trends
From product protection to new streams of revenue – how sustainability is changing the game of packaging
Challenging the eCommerce sector to embrace producer responsibility, reusable packaging and return logistics

Johan Kerpershoek, Program Manager / Strategic Advisor, Waste and Raw Materials, Municipality Amsterdam
Keynote: Time for a rethink - putting e-commerce packaging importance further upstream
Networking break
Session 2: Sustainability realism - brand and retailer perspectives
Delivering true packaging sustainability - a retailer's view
Sustainable e-commerce packaging - the journey continues
Die with dignity: Planning your e-commerce packaging's funeral
Today we bid farewell to a friend served us well. Protective, efficient, attractive; the whole package. With its purpose fulfilled, it was tragically cut down in its prime and unceremoniously tossed aside. Its maker didn't wish for it to land in the landfill; no, it's destined for a better place. Smart, reponsible design will give it new life serving another product on its journey to consumers. How do we provide this fate for the packaging we create? Let's gather to pay our respects. 
Brent Lindberg | Head of Curiosity & Founder, Fuseneo
Networking lunch
Session 3: Sustainability realism - beyond the reduce / reuse / recycle hyperbole
Roadmap to sustainable e-commerce packaging - current status and future requirements
Reality check: multiple levers of sustainability within e-commerce packaging
Update on lifecycle assessment - comparing the environmental impact of sustainable paper-based e-commerce packaging alternatives
Networking break
Session 4: Standards and regulation
Enabling effective e-commerce packaging design
  • Influence of distribution dynamics on e-commerce packaging design
  • Summary results from recently completed research in the European Union as well as high-level results of data capture within severl e-commerce retailers
  • Information on development of a generalised e-commerce retailer fulfilment test for our industry
  • Guidance on how to implement ISTA's resources for e-commerce design and testing

Eric Hiser | VP, Standards and Certification, International Safe Transit Association (ISTA)
EU Circular action plan and its implications for e-commerce packaging
Chair's closing remarks
Networking drinks reception
Registration and morning refreshments
Chair's opening remarks
Session 5: Automation and logistics - efficiency and cost-effectiveness
Packaging matters: connecting the dots in the customer journey
How material innovation can enable logistics and last mile delivery
  • Solutions to reduce void fill, create transport efficiencies and reduce shipping cost
  • Enabling return shipments in the same package
  • Technologies to protect packaging from the elements during shipping

Scott Farber | Global Head of Market Strategy - Paper Solutions, Henkel AG & Co. KGaA
Decathlon Canada reusable packaging case study - streamlining the closed loop click & collect process to control & cut packaging costs in a volatile economic environment
Networking break
Session 6: Materials innovation
Consumer and brand owner expectations for online cosmetic packaging
Cosmetic brand owners are searching for sustainable e-packaging solutions that enhance brand recognition while ensuring maximum protection with minimum environmental impact. Consumers in turn appreciate the memorable unboxing experience.

To meet packaging recycling targets, a major skincare and make-up manufacturer partnered with Metsa Board to develop a fit-for-purpose mono-material e-packaging solution for their most commonly bought online products.

The challenge was to find a one for all packaging format that would expand along a number of products packed in the same shipment and keep products intact during the transportation.

Co-presentation with Iiro Numminen, Structural Packaging Designer, Metsä Board and
Ilkka Harju | Packaging Services Director, EMEA, Metsä Board
Opportunities for packaging makers to use materials that add high quality fibre to the recycling stream
According to the Ellen McArthur Foundation, the world's oceans will contain more plastic than fish by 2050. Now is the time for CPG (consumer packaged goods) brands to improve the recyclability of their packaging, specifically for e-commerce channel use, which has increased nearly 50% over the past two years. Opportunities for packaging makers to use materials that add high quality fibre to the recycling stream will be discussed.
Tania Montesi | Global E-Commerce Manager, H.B. Fuller
Networking lunch
Next generation e-commerce packaging - material development, design, automation and sustainability
Session 7: Agile e-commerce packaging design
The new now in e-commerce packaging: Fully on-web customisation, design validation and on-demand orders to scale business, boost profits and stay green
Using agile, flexible, digital packaging solutions to counter the materials scarcity and circularity pressures faced by e-commerce retailers
The future of e-commerce smart packaging
Case study focussing on global cosmetic brand Estée Lauder, highlighting the value of consumer engagement via smart packaging

Simon Goldsack | Senior Associate, HP Inc.
Chair's closing remarks
End of conference

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