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Agenda

*This year's agenda schedule will take place in Central Daylight Time (UTC-5:00)
Registration & Opening Remarks
Registration Table Opens
Welcome & Opening Remarks
Session I: Market Overview – Trends and Current State of the Industry
<Session Description>
E-commerce is growing, but where is it going? This session will address long term trends and expectations which will impact packaging.
Meeting Evolving Consumer Expectations
Unprecedented trends throughout the pandemic and beyond.
 
Edurne Ozaeta | Consumer Relations Director, Reckitt
Formats and Store Design - What's Driving Retail Innovation?
When looking at retail across the globe, there are clear indicators that the industry is changing at an accelerated pace, especially because of the pandemic. We’ll look at the macro trends impacting the retail industry, from demographic and societal changes to the role of technology and the growth of e-commerce to the impact of the pandemic on shopper behaviors. We then provide examples of a wide range of innovative retail concepts that demonstrate what the future of retail will look like. The examples provide a practical roadmap to what it will take to win at retail in the future.
 
Amanda Lai | Consulting Senior Manager and Food Retail Practice Lead, McMillan Doolittle
The Future of E-Commerce Packaging
Driven by convenience, transparency and price, online shopping has become a major part of commerce globally. The online market is diverse because almost anything can be sold over the Internet and the size of a business is not as relevant as it used to be. Packaging has not quite developed at the same pace as the business models and the creative delivery methods, but things are happening and will happen in this area with lots of room for new ideas.

This presentation will provide insights on the market place, the factors impacting demand and the development of packaging geared for e-commerce applications. Topics will include:
  • What are the macro trends in this space, and how do they affect demand?
  • How is COVID expected to impact this market?
  • What is the global forecast for e-commerce packaging?
  • What are the drivers of demand and how are these expected to evolve?
  • Where are the opportunities and threats?

Benjamin Trent | Managing Consultant, Smithers
How Marketplaces are Reshaping the Packaging Industry
Marketplaces are a new business model that uses technology to enable better matching of supply and demand. In the B2C space, marketplaces such as Airbnb, Uber and DoorDash have become the dominant way to access accommodations, transportation and food. In the B2B space, marketplaces are rapidly becoming the new procurement tools for packaging, freight and many other products and services. In this talk we explore how marketplaces will emerge as dominant way for buyers to procure packaging, and how suppliers can adapt to this trend.
 
Stephan Ango | Co-Founder, Lumi
Networking Break and Coffee
Session II: Sustainability and Material Innovation
<Session Description>
This session will talk about sustainable practices, the impact on ROI from design and material innovation and propelling the commercialization of packaging that ensure e-commerce "fit for use".
Navigating the Amazon Packaging Currents
With an ever-changing marketplace and channel, Amazon's packaging demands and initiatives are constantly adjusting.  Hop in the boat for a ride through Amazon's packaging requirements.
 
Brent Lindberg | Head of Curiosity & Founder, Fuseneo
Recycle Every Box
With E-commerce growing at double-digit rates, the number of corrugated boxes being received at residential households is outpacing those being recycled.  What is the corrugated industry doing to reverse this trend and have this valuable fiber returned to the mills for the manufacturing of new boxes?
 
Dennis Colley | President/CEO, Fibre Box Association
Lunch Break
Session III: Design Challenges for E-Commerce Packaging
<Session Description>
This session will include design for subscription services, online orders, grocery, SIOC, etc.
Sustainability in E-Commerce Packaging – Sustainable Shoes in SIOC
Reducing 'Porch Piracy' through Package Design: Applying Crime Prevention to Product Design
Accelerated by COVID-19, consumers are having products delivered to their homes at a rapid rate. As package theft increases, retailers and shipping companies are experiencing record losses and reduced brand trust. This session will explain what is currently known about porch piracy, including findings from recent academic studies on package theft. Next, each stage of the last mile supply chain (e.g., retail/warehouse, transport, and at the residence) will be highlighted for areas of risk, focusing on how thieves locate and take packages. Finally, incorporating Situation Crime Prevention and Designing Out Crime concepts, the presentation will present solutions in package design to reduce visibility, opportunity, and temptation for theft.
 
Ben Stickle | Associate Professor of Criminal Justice, Middle Tennessee State University
Panel: E-Commerce Design - Essentials and Challenges
This panel will address some of the design challenges that engineers run into, as well as the essentials for e-commerce package design. Panelists will discuss working examples in subscription service packaging, grocery, SIOC and more.

Panelists Include:
  • Lisa Carson | Co-Founder, Occo
Additional panelists to be announced
Networking Break
Session IV: Consumer Friendly Packaging and Innovative Design in E-Commerce
<Session Description>
Researching and developing new sustainable packaging that facilitates consumer use. This session will also highlight innovations within e-commerce packaging as well as new design.
How Consumer Purchase Behavior – Online, Click and Collect, In-Store Shopping, DTC Changes Packaging Strategies
Hear updates from the E-commerce Packaging Council (ECPC) - more details to come.

Panelists include:
  • Melissa Dandy | R&D E-Commerce Lead NA & Packaging Lead Sun, Acne, Make-Up, Johnson & Johnson
  • Brent Lindberg | Head of Curiosity & Founder, Fuseneo
Consumer Friendly Packaging and Innovative Design in E-Commerce
Today’s brands are delivering unique and memorable experiences with their e-commerce packaging. Insta-worthy shipper boxes keep current customers coming back and generate new business by earning social media buzz. Brands are also delivering sustainable and responsibly disposable packaging by leaning into recyclable corrugated.

Join Justin Stacey, a 20-year packaging industry veteran, as he discusses the innovative solutions his team delivers to the e-commerce market through Fantastapack.com, an online web-to-print platform for ordering custom high graphics packaging in any order size, and how brands are leveraging digital print to raise the bar on the consumer experience.
 
Justin Stacey | Vice President of Ecommerce Solutions, The BoxMaker
How Sustainability is Igniting an E-Commerce Packaging Design Revolution
As e-commerce embarks on its next wave of exponential growth, fulfillment centers and CPG brands are seeking to create sustainable and innovation packaging design to provide a competitive edge. In this 45-minute presentation, Tania Montesi, H.B. Fuller Global E-commerce Manager, will share sustainable e-commerce solutions that are tamper-evident, enable easy opening and returns, and use the least amount of packaging materials possible. With this approach, online retailers lower their environmental impact and differentiate themselves in the market.
 
Tania Montesi | Global E-Commerce Business Manager, H.B. Fuller
Evening Networking Reception
Registration and Exhibit Hall Opens
Registration Table Opens
Opening Remarks
How CPGs Can Improve On Time in Full (OTIF) Deliveries
Session V: Navigating Packaging Compliance
Presentation To Be Confirmed
Panel: Navigating Packaging Compliance – What do we need to know?
This panel will address the issues that come up for packaging compliance. How do these issued affect design and product development? What are some lessons learned? What issues came out of the material shortages and supply chain issues experienced throughout the pandemic? How has this changed materials used for packaging and products? How has COVID changed the way we push a product to market and obtain the right packaging?

Panelists Include:
  • Sriman Banerjee | Head of Packaging Development & Commercial Device Engineering, Takeda
Additional panelists to be announced.
Networking Break
Single Use Plastic Packaging Mandates: What’s Next?
The home appliance industry recently announced its support for a CA ballot measure on single use plastics which would ban polystyrene food containers and charge manufacturers up to 1 cent for single use plastic packaging. AHAM is inviting other industries to support this initiative which is simple, cost efficient and effective.  AHAM’s top government relations executive will discuss the details with the audience and field questions.
 
Kevin Messner | Senior Vice President of Policy & Government Relations, Association of Home Appliance Manufacturers (AHAM)
Session VI: From Fulfillment to Delivery/Last Mile
<Session Description>
Post pandemic, we are so focused on delivery of online orders. We have seen the frustration that came around the holidays and the severe delay in on-time delivery. What is clear, is the underestimation of continuing to manage the supply chain and quick delivery. What can we learn, a second time around, for delivery and supply chain management during a pandemic? How will delivery change in the future?
Panel: Fulfillment to Last Mile – Then, During COVID-19 and Now
The extreme surge of online ordering and delivery expectations from the 2020 holiday season caused frustration across the US. How has this changed last mile and delivery expectations and processing? What does this mean for pickup?

Panelists Include:
  • Sara Conner | Service Fulfillment Operations Manager for the Midwest market, IKEA
Additional panelists to be announced
Lunch Break
Presentation To Be Confirmed
Session VII: How Has the Pandemic Changed Packaging and Online Ordering?
<Session Description>
The pandemic has changed the way we shop. In 2020, the pandemic has caused a surge in online ordering and subscriptions and created a new normal for many households across the US and globally. Is this the new way to shop for many consumers? What can we expect for the future of packaging?
 
Panel: How Subscription Services Are Changing E-Commerce Post Pandemic
Is this the new way to shop for many consumers? What can we expect for the future of packaging? Has packaging changed in terms of staying clean during the pandemic? How are single use plastics and reuse being used in subscription services? What packaging innovations have occurred during the pandemic – considering there were material shortages, supply chain disruption, etc.

Panelists Include:
  • Gaurav Kale | Director – Packaging Engineering, Blue Apron
  • Katarina Góis | Multidisciplinary Designer/Creative Leader, Independent Consultant
Additional panelists to be announced
 
Driving Omni-Channel Growth and Profitability
Panel: Help the Packaging Value Chain Help You and Fulfill Your Needs
Throughout the pandemic, material shortage was a major issue. Supply chain and transportation was on a backlog. How can the packaging industry help prevent these issues in the future? What are some missing links in the supply chain that can be assessed? What innovations are you excited about?

Panelist Include:
  • Eric Poli, Project Manager, IKEA
Additional panelists to be announced
Accelerating a Circular Economy Through Sustainable Packaging and Design
Research by our strategic partner the Ellen MacArthur Foundation finds that 80% of the environmental impact of a product is determined during the design stage. Revitalized business sales, coupled with the pandemic-driven e-commerce explosion, has contributed to a surge in packaging volumes, making designing sustainability into the production process of packaging and promoting a circular economy model more crucial than ever. In this session, sustainable packaging leader DS Smith will share how brands and retailers can become more circular, transitioning from the linear mode of production and consumption to a circular model, rooted in a holistic packaging process, ensuring the correct use of materials in the manufacturing process for ultimate performance and minimal waste. The session also will feature insights from DS Smith’s Circular Design Principles, developed with the Ellen MacArthur Foundation, and the crucial steps needed to implement or improve the circular economy efforts of your business and sustainable packaging design. Designing sustainable, circular packaging from renewable resources isn’t just good for the environment, it’s good for business.
 
Melanie Galloway | Vice President of Sales, Marketing and Innovation - North America, DS Smith
Closing Remarks & Conclusion of Conference